When it comes to recruiting via a maid agency in Singapore, the interview stage is of utmost importance when hiring a nanny or babysitter. The traits that are most important include:
- Maturity
- Responsibility
- Hospitality
- Trustworthiness
- Good cleanliness
- Communication Skills
- Experience
- Blameless Behavior and Conduct
Use simple questions that can be answered with a “yes” or “no” and make use of follow up probing questions to gain deeper understanding.
When looking for the ideal candidate for your needs, the following are some sample interview questions that you can utilize:
1. What experience do you have with housekeeping?
A candidate who claims to be a maid must be able to provide some additional information on how cleaning is done around the house. This will give you an idea of their competencies and their dependability.
Experience may mean knowledge of proper cleaning methods, good time management, and skill in pacing themselves during long cleaning tasks.
For follow-up questions, you may want to ask:
- How many years have you been working as a maid?
- Tell me about a typical day at your previous job.
- Are you certified or trained professionally in housekeeping?
2. Do you have insurance coverage?
While an uninsured maid agency Singapore can be cheaper, it’s never the best choice.
An uninsured cleaning company is unable to pay for expenses such as damages to your cherished flower pot or couch pillow. So, guess what? You are the one who ends up paying!
3. Are You Comfortable with Specific Household Tasks Beyond Cleaning?
Some households may need assistance with cooking, laundry or childcare instead of simply cleaning. It is also important to see if the candidate is prepared and able to take on these tasks.
This advances the maid’s ability to know the range of work you expect her to do, thereby making it easier for both of you.
Follow-up Questions:
- Have you performed domestic chores aside from cleaning in any of your previous workplaces?
- Are there any activities that you are not willing to undertake?
- What method do you adopt in addressing several duties within a stipulated period?
4. How do you establish the pricing for your services?
While every maid agency differs from one another, you will learn a lot about them by their rates.
When hiring a house cleaner as with most things, you usually pay the price for the quality you expect. It may seem that hiring an economy cleaner would make the most sense, but the likelihood that they will underperform compared to a more expensive offering is high, and your home may not be left in the condition you expect.
5. How do you manage security and confidentiality?
Inviting a maid into your home means trusting her with the utmost privacy and discretion, thus mentioning the and confidentiality measures in place is essential.
- Do maids and cleaning services conduct background checks on employees? This ensures you’re hiring a clean record.
- Does the maid have accident or damage insurance? Having adequate insurance cover shields you from liabilities.
- Confidentiality: What does the maid do with personal belongings and confidential information? Make sure that they understand how confidential your private life is and seal your home.
Addressing these issues creates confidence and ensures that your home and personal data are secure.
6. What makes you want to work as a domestic helper?
Knowing the reasons why the candidate wants to serve as a domestic assistant can assist you in evaluating if the maid is suitable for you. It reveals their passion and dedication for the position.
This question assesses their integrity and establishes the tone for a more committed and caring working relationship between the maid and you.
7. Do you follow a checklist or have a specific cleaning process?
When the majority of cleaning agencies come into a house and begin to clean, they have a established routine. This is an important question to request, whether or not they begin at the ground floor and go up to the ceiling.
If they are not able to provide you with a cleaning routine or checklist, you should consider not hiring them.
Final Word
Engaging the services of a housemaid through a maid agency in Singapore is bound to have a great impact on your day-to-day routines. For your peace of mind, the housemaid you choose should possess the required skill set by asking five critical questions prior to their employment.
Remember, with an appropriate strategy, you are halfway there to relieve your stress while still having a cleaner home.
